Your partner in passenger information and experience.
We support public transport operators in defining and delivering digital information and innovative services to passengers
We ensure passengers receive clear, timely and accessible information at every stage of their journey, from everyday service to disruptions and intermodal connections.
Our work spans from shaping passenger information policies to designing experiences that integrate accessibility, infotainment, advertising and buy-on-board services — and we guide projects all the way from Proof of Concept to full fleet rollout.
Our Services
Operator-focused services from definition to acceptance
Passenger Information Definition
Define what to show when and where across channels: normal service, disruptions, and intermodal connections. Align wayfinding, accessibility, infotainment and commercial content into coherent passenger information policies (also called Information Plans).
Requirements & Specifications
Translate operational needs into clear, testable requirements and tender packs aligned with standards and your operating context (rail, bus, tram).
​Passenger Experience Definition
Design the overall passenger journey: visual identity, accessibility, UX of information systems, and integration of infotainment, advertising and buy on board features.
Prototyping & Validation
Mock up displays, TTS and routes; test with staff and passengers before procurement.
Costing & Business Cases
Build the financial foundations of your project: evaluate CAPEX/OPEX for onboard and wayside systems, forecast revenues from advertising, infotainment and buy-on-board.
Supplier and Ecosystem Support
Clarify roles and expectations for OEMs, integrators and IT providers. Evaluate proposals, negotiate scope and hold suppliers accountable.
Sectors
We bring experience across the full spectrum of ground mobility and beyond. From ground to air mobility, Cloud10mobility understands the operational realities and public expectations of each context.
This breadth allows us to transfer best practices across networks and tailor solutions to the unique challenges of every operator or venue.
National & Regional Rail
Urban & Long distance Bus
Metro & Tram
​Cross border and International
Airports
Large Venues
Our Approach
Our methodology is grounded in real-life understanding of how passenger information and experience work in practice. We partner with operators through the entire journey, from the first conversations to fleet-wide rollout and beyond
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Listen first : We start by hearing your expectations and understanding your operational context.
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Define policies : Together we set out what passengers should see and hear in each situation: normal service, disruptions, and multimodal connections.
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Integrate the extras : We explore how infotainment, advertising and buy-on-board can be integrated into the overall experience without undermining trust.
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Build the business case : We model costs and revenues to help you make informed, balanced decisions.
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Procurement support : We help ensure you ask suppliers for the right equipment and capabilities.
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Prototype & validate : We test displays, TTS and data flows with staff and passengers to de-risk projects before major investments.
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Delivery & oversight : We accompany you through pilots, FAT/SAT and fleet rollout to ensure systems deliver as specified.
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Continuous improvement : We monitor performance and help refine systems over time so value is sustained.
Our Strengths
At Cloud10mobility we combine industry know-how, design thinking and delivery discipline. We understand the daily realities of operators, the complexity of supplier ecosystems, and the expectations of passengers.
1. Deep domain expertise
We bring years of experience delivering passenger information and passenger experience across rail, bus, metro — as well as airports and large venues such as stadiums.
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2. Understanding operators
We know the operational context and business pressures of transport operators, and we tailor solutions that fit real service conditions.
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3. Supplier insight
We know the supplier landscape inside out and support operators in making informed, confident choices — ensuring solutions truly serve their operational needs
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4. Proven methodology
We apply a structured, step-by-step approach — from policy definition to validation and rollout — ensuring projects deliver value and reliability.
